teamviewer quicksupport vs remote control

This is because the incoming assistance request is facilitated via the Company Portal app and not the Intune app. Android Enterprise Personally owned devices with a work profile (BYOD)ĭevices enrolled in any of the three Android Enterprise Corporate Owned enrollment schemes are not supported for remote assistance via TeamViewer.Platforms that support the Intune-TeamViewer Remote Assistance feature: If using Intune RBAC roles for the admin account, then it must have the following roles assigned:.Intune license must be assigned to the Intune admin account used for configuring the TeamViewer connector.If you have a T eamViewer Corporate License and want to have the remote assistance feature enabled for mobile devices (Android/iOS) as well, you require to have the Add-on plan Mobile Device Support. Valid TeamViewer account with Corporate or Tensor license.End-user needs to join the initiated remote session.Intune-TeamViewer Remote Assistance User Experience.Monitor TeamViewer Host deployment with Intune.Create and Deploy TeamViewer Host MSI from Intune.

Prepare TeamViewer Host to be deployed to managed endpoints.Enable Intune-TeamViewer Connector in MEM Admin Center.Install the TeamViewer full client on Admin workstations.Platforms that support the Intune-TeamViewer Remote Assistance feature:.

Teamviewer quicksupport vs remote control